Community guidelines
Updated September 28, 2026
Support without judgment
Share your own experience, celebrate progress, and respond kindly. Honest discussion about habits, substance use, setbacks, and asking for help is welcome. Avoid graphic details and do not shame someone for a setback.
What is not allowed
No hate, harassment, threats, sexual exploitation, explicit sexual content, instructions or encouragement to harm yourself or others, illegal sales, scams, spam, impersonation, or sharing someone else’s private information without consent. Do not present unqualified medical advice as fact or pressure someone to stop prescribed treatment.
Reporting and blocking
Use the report controls on posts, replies, sky notes, or messages. Block a traveller to stop contact and hide their content. For anything you cannot report in-app, email support@getdeloop.com with the content location and a description. Do not send another person’s sensitive information unless necessary for the report.
Our support team reviews reports
Deloop’s support team is responsible for moderation. Automated filters help stop some objectionable content before publication, but they are not a substitute for human review. We may remove content or suspend social access when a guideline is violated. Contact support@getdeloop.com to appeal. This is not an emergency or continuously monitored crisis service; contact local emergency services if someone is in immediate danger.